Terms & Conditions
Terms & Conditions — Global Careers Study
Thank you for choosing Global Careers. We aim to provide clear, reliable, and transparent guidance throughout your international study and career journey. These Terms & Conditions explain how our website and services may be used. By accessing our site or working with us, you agree to follow the Terms outlined below.
1. Overview
These Terms govern your use of the Global Careers website and all services offered by our team. Our services include consultation, admissions assistance, documentation support, visa guidance, test preparation, pre-departure help, and related advisory services.
Please read these Terms carefully before using our website or booking any service.
2. Key Definitions
- Global Careers / we / us / our: The consultancy operating this website and delivering services.
- Client / you / your: Any individual using our website, requesting information, or purchasing services.
- Services: All study-abroad and career-related support services provided by Global Careers, including but not limited to:
- Profile assessment & personalised guidance
- University/college application assistance
- Interview preparation
- Language test support
- CAS/document assistance
- Visa application guidance
- Pre-departure support
- Job and accommodation introductions through verified partners
3. Acceptance of Terms
By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue use of our services.
4. What We Offer
Global Careers provides advisory, administrative, and support-based services.
We assist with applications and documentation, but we do not guarantee:
- Admission into any institution
- Visa approval
- Scholarship awards
- Employment or accommodation placement
Our role is to guide, prepare, and support you throughout the process.
5. Service Fees, Payments & Billing
Deposits
A non-refundable (or partially refundable, based on invoice terms) deposit may be required to begin work.
Payment Schedules
For service bundles, a structured payment plan will be shared at the time of booking.
Late Payments
If payment deadlines are missed, Global Careers may pause services until dues are cleared.
Refund Policy
Requests must be emailed to info@globalcareers.com.
- Deposits are non-refundable unless stated otherwise on your invoice.
- Refunds for full services are granted only in specific situations stated in the agreement or invoice.
- Fees paid to third parties (test bodies, universities, visa offices) are strictly non-refundable.
- Each client receives an invoice with a clear breakdown of refund/ cancellation terms for transparency.
6. Cancellation or Withdrawal
If you choose to cancel your service, notify us by email with your:
- Full name
- Invoice number
- Cancellation reason
We will acknowledge your request within 3 business days and advise you on any applicable fees or remaining obligations.
7. Your Responsibilities
To ensure smooth processing, you agree to:
- Provide accurate, complete, and up-to-date information
- Supply required documents within suggested timelines
- Notify us of any changes in your profile or circumstances
We are not responsible for delays, rejections, or additional requirements caused by incomplete, incorrect, or withheld information.
8. Third-Party Organizations
We may liaise with:
- Universities and colleges
- Testing bodies
- Visa and immigration authorities
- Insurance providers
- Accommodation/job partners
Each third party has its own rules and decision-making process. Global Careers is not responsible for outcomes made by these organizations.
9. Intellectual Property
All materials on our website—including text, designs, guides, templates, logos, and resources—belong to Global Careers or are legally licensed. You may not copy, modify, or distribute our content without written permission.
10. Confidentiality
We handle your personal data and documents with confidentiality. Information is shared only when:
- Required to deliver your service (e.g., with universities or visa offices)
- Legally required
- You provide written consent
11. Limitation of Liability
To the extent permitted by law:
- Our maximum liability is limited to the total amount you paid for the service involved in the claim.
- We are not liable for indirect, consequential, financial, or reputational losses resulting from third-party decisions or circumstances outside our control.
12. Events Beyond Our Control (Force Majeure)
We are not responsible for delays or service disruptions caused by events such as:
- Natural disasters
- Government policy changes
- Strikes or system outages
- Political unrest or emergencies
We will resume services as soon as conditions allow.
13. Modifying These Terms
We may update these Terms from time to time. Significant updates will be posted on our website and, when possible, communicated to active clients. Continued use of our services means you accept the updated Terms.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws applicable to the jurisdiction in which Global Careers is registered.
In case of disputes:
- We will attempt to resolve the matter through open and fair discussion.
- If unresolved, the issue may be escalated to mediation, arbitration, or court proceedings based on your client agreement.
15. Customer Feedback & Complaints
We take client concerns seriously.
For complaints, email us at info@globalcareers.com.
- We will acknowledge your message within 3 business days.
- A full response will be provided within 15 business days.
- If the issue remains unresolved, we will guide you on formal escalation options.